Announcements

Smokies Life updates as of October 1, 2025

As a nonprofit partner of Great Smoky Mountains National Park, Smokies Life is supporting the national park during the current government shutdown based on federal guidance. Our operations will continue to support the park in its core mission, and the cash aid provided by Smokies Life directly funds important education, interpretation, and science in the Smokies. Please visit us at one of our open facilities during your time in the park.

Smokies Life will maintain operations at five visitor centers:

OPEN: Great Smokies Welcome Center in Townsend, Tennessee

OPEN: Kuwohi Visitor Center in North Carolina

OPEN: Oconaluftee Visitor Center near Cherokee, North Carolina

OPEN: Swain County Visitor Center in Bryson City, North Carolina

OPEN: Gatlinburg Welcome Center in Tennessee

In addition, Smokies Life headquarters in Gatlinburg remains operational. Our staff are available to provide visitor information by phone or email:

865.436.7318   |   info@smokieslife.org

Our web store will remain online during this period, and sales will be processed as normal.

Branch Out events will take place as scheduled for those who have registered, unless otherwise notified directly by Smokies Life staff.

For information about national park services, check this link listing park closures.

Great Smokies

Welcome Center

Hours of Operation

(subject to change)

Open year round (closed December 25)


January - February

Open Daily 9:00 am - 4:30 pm

March - November

Open Daily 9:00 am - 5:00 pm
December

Open Daily 9:00 am - 4:30 pm

The Great Smokies Welcome Center is located on U.S. 321 in Townsend, TN, 2 miles from the west entrance to Great Smoky Mountains National Park. Visitors can get information about things to see and do in and around the national park and shop from a wide selection of books, gifts, and other Smokies merchandise. Daily, weekly, and annual parking tags for the national park are also available.

Physical Address

7929 E. Lamar Alexander Parkway Townsend TN 37882

Contact

865.436.7318 Ext 320