Park stores a destination for books, caps, T-shirts, and—of course—bears!

Tasked with a mission to preserve our country’s most spectacular places unimpaired for this and future generations, the National Park Service stresses a simple ethos: Take only photos, leave only footprints. As tempting as it might be to take home that lovely wildflower or a box of smooth river stones, leaving Great Smoky Mountains National […]

Great Smokies

Welcome Center

Hours of Operation

(subject to change)

Open year round (closed December 25)

January - February

Open Daily 9:00 am - 4:30 pm

March - November

Open Daily 9:00 am - 5:00 pm

Open Daily 9:00 am - 4:30 pm

The Great Smokies Welcome Center is located on U.S. 321 in Townsend, TN, 2 miles from the west entrance to Great Smoky Mountains National Park. Visitors can get information about things to see and do in and around the national park and shop from a wide selection of books, gifts, and other Smokies merchandise. Daily, weekly, and annual parking tags for the national park are also available.

Physical Address

7929 E. Lamar Alexander Parkway Townsend TN 37882


865.436.7318 Ext 320